Privacy Policy

1. Introduction

Merithaven Group ("we", "us", or "our") provides AI-driven data analysis and risk management tools for investors and businesses. We are committed to protecting the privacy of individuals who interact with our website and services ("Services"). By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Where this document refers to "personal data" or "personal information", we mean any information relating to an identified or identifiable natural person, consistent with applicable data protection law.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with us:

• Account and contact information: such as your name, email address, company name, and phone number when you register for an account, request a demo, or contact us through a form.
• Usage data: information about how you interact with our website and Services, including pages viewed, features used, timestamps, and referring URLs.
• Technical data: IP address, browser type and version, device identifiers, operating system, and general location derived from your IP address.
• Data you provide for analysis: datasets, documents, or inputs you upload or submit to our platform for the purpose of generating analysis or reports.
• Communications: records of correspondence if you contact our support or sales teams.

3. How We Use Information

We use the information we collect for purposes that may include:

• Providing, operating, and maintaining our Services, including running the analysis and risk-management features you request.
• Creating and managing user accounts, and authenticating access to the platform.
• Responding to inquiries, support requests, and communications.
• Monitoring, improving, and securing our website and Services, including diagnosing technical issues.
• Sending administrative notices, updates, or, where you have consented, marketing communications.
• Complying with legal obligations and enforcing our agreements.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our Services, and compliance with legal obligations. You may withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.

5. Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to recognize your browser, remember preferences, and understand usage patterns. You can control cookies through your browser settings; disabling certain cookies may affect the functionality of parts of our website. Where required by law, we will request your consent before placing non-essential cookies.

6. How We Share Information

We do not sell personal information. We may share information in the following circumstances:

• Service providers: third parties who perform functions on our behalf, such as hosting, analytics, and customer support, under contractual obligations to protect your information.
• Legal and compliance: where disclosure is required to comply with a legal obligation, protect our rights, or respond to lawful requests from public authorities.
• Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets, subject to appropriate safeguards.
• With your consent: in any other situation where you have given explicit consent to share your information.

7. International Data Transfers

If we transfer personal information across borders, we will take steps intended to ensure that such transfers comply with applicable data protection law and that appropriate safeguards are in place, such as standard contractual clauses or equivalent mechanisms, where required.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to satisfy any legal, accounting, or reporting requirements. Retention periods may vary depending on the type of data and the context in which it was collected.

9. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to or stored on our Services.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain processing activities.
• Request a portable copy of your information in a structured, machine-readable format.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a relevant data protection authority.

To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to your request.

11. Children's Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies before providing any information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will indicate the date of the most recent revision at the top of this page. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out via our Contact page.